Anouk Smit

Anouk Smit is a results-oriented and empathetic Team Manager at Americans Overseas. She has years of work experience in managing customer-facing teams within different companies and from different roles.

After years of enjoying working at an online company, Anouk was looking for a new job, working environment, and challenge where she could start making a difference for people; in service, knowledge, and real help.

Experience

Anouk is dedicated to helping Americans living abroad meet their tax obligations in an organized manner and avoid unnecessary double tax payments. Her results-oriented approach and empathetic nature ensure that the team can provide clients with the best possible support, tailored to their personal situation.

Maintaining the partner network, sensing what is happening in the market, and providing the right information enables Anouk and her team to connect clients with the right US tax advisor. Tax advisers who can provide tailor-made solutions for their tax returns.

Combining the right knowledge and skills and remaining curious about the needs of others creates synergy that leads to optimal results. This approach energises me. Personally, I am driven by a desire to understand and the conviction that there is always room for improvement.

Job and role

In her role as Team Manager, Anouk leads the customer service team and ensures that all processes run smoothly. She helps customers with specific questions and guides them through the entire process with personal attention and human service. Anouk is not satisfied until every customer has received the help and information they need to make informed choices and fulfill their tax obligations without stress. A satisfied client who is well-informed and knows how to find us for subsequent questions is the ultimate goal.